We've all heard people refer to a group of individuals who share a manager as a "team." But let's be real—that's not a team. These people rarely interact. They focus on their own contributions and communicate primarily with their manager. People in these groups operate in silos, lack collective accountability and have no shared purpose. That's a far cry from what a true team looks like.
In today's workplace, we throw around the word "team" far too casually. This creates a dangerous illusion that organizations possess true teamwork, alignment and collaborative potential—when, in reality, they don't. And that illusion comes at a cost. It blinds leaders to the gaps in workforce dynamics and prevents them from taking the necessary steps to foster genuine collaboration and high performance.
In today's workplace, we throw around the word "team" far too casually. This creates a dangerous illusion that organizations possess true teamwork, alignment and collaborative potential—when, in reality, they don't. And that illusion comes at a cost. It blinds leaders to the gaps in workforce dynamics and prevents them from taking the necessary steps to foster genuine collaboration and high performance.
What Defines A True Team?
To be considered a true team, a group must meet three essential criteria:
1. A Long-Term Shared Purpose
Every member is committed to a common mission—something bigger than their individual contributions. Real teams share a common vision that motivates them, and every member feels the need to contribute.
2. Interdependence
Although individual performance matters, a team's success cannot be achieved by merely summing up individual contributions. Team dynamics require interdependence, where members collaborate and rely on each other's strengths, skills and expertise. Interdependence creates trust and ensures the team operates as a cohesive unit.
3. A Clearly Defined Structure
There must be clarity about who is on the team and who isn't. Without a well-defined structure, accountability and cohesion suffer. High-performing teams need clear roles and responsibilities so that every member understands their place and contribution.
These are nonnegotiables. Anything less and you're just a group of people working in close proximity—not a team.
The Remote Team Challenge
If building a cohesive team is challenging in an office setting, ensuring true teamwork becomes even more complex when team members are remote. Many fundamental aspects of teamwork—such as spontaneous collaboration, real-time feedback and informal bonding—are harder to cultivate in a virtual environment.
Remote teams face unique obstacles, including:
• Time Zone Differences: Scheduling meetings and aligning work across multiple time zones can delay communication and decision-making.
• Digital Miscommunication: Without in-person cues like body language and tone, virtual interactions are more inclined to misunderstandings.
• Social Isolation: The lack of face-to-face interaction can reduce camaraderie and weaken team cohesion.
Aligning everyone around a shared purpose, fostering interdependence and maintaining structural clarity requires a more intentional approach when interactions are limited to virtual meetings.
Three Hidden Drivers Of High-Performing Remote Teams
1. Building Interconnections Through Micro-Collaboration
Rather than stepping in to solve every issue, encourage your team to collaborate and present their findings or proposed solutions to you. This approach promotes ownership and accountability while strengthening their connections.
You've probably heard the famous management mantra: "Don't bring me problems—bring me solutions." While this can encourage accountability and critical thinking, it's not a one-size-fits-all rule. There will be situations where your team members may struggle to develop a solution. And that's okay.
Instead of demanding fully formed solutions, establish a new norm: "Before bringing me a problem, discuss it with your peers." After that, it doesn't really matter if they come to you with a proposed solution, a deeper understanding of the challenge or a list of clarifying questions; the key is that they've already leveraged the team's collective brainpower. This approach ensures collaboration happens first and encourages mutual reliance, strengthening trust and deepening connections within the distributed group.
According to recent McKinsey research, "teams that scored above average on trust were 3.3 times more efficient and 5.1 times more likely to produce results."
2. Spend More Time On Reflection And Mutual Learning
When we examine a team's core functions, we find they engage in four primary activities: ideation, planning, execution and reflection. Yet, in most teams, execution dominates. Planning follows, while ideation and reflection—the critical phases for creativity and growth—often receive the least attention.
This imbalance holds teams back. A Singapore Management University study found that dedicating more time to reflection and learning creates steeper learning curves, enables a positive team atmosphere and enhances coordination. In other words, investing in planning and reflection pays off through improved performance and stronger relationships.
Start by intentionally creating opportunities for your team to share knowledge and reflect. Pair less experienced members with seasoned teammates for mentorship. Host regular learning sessions where individuals share insights, new skills or lessons from recent projects. Or introduce creative activities like a virtual "Failure Party" to celebrate mistakes and reflect on what the team has learned.
3. Connect Your Team With Stakeholders
A crucial yet often overlooked step in remote team building is fostering external connections. Although internal collaboration is vital, helping your team build strong relationships with people outside your department—such as other teams, clients or key decision-makers—can significantly enhance their effectiveness.
Why is this so important? When your team engages directly with stakeholders, they take ownership of their work and learn how to represent their expertise confidently. Encourage them to present their solutions, ideas and progress rather than rely on you as the go-between. Team members should actively ask for feedback from stakeholders. This helps reduce remote employees' isolation and builds a stronger connection to the entire organization.
The Future Of Remote Team Success
Great teams are built on shared purpose, interconnection and clear structure. While these foundations have traditionally been established in office environments, remote teams require a more intentional approach to cultivate them.
By fostering micro-collaboration, encouraging reflection and mutual learning and strengthening stakeholder engagement, leaders can build remote teams that are high-performing, deeply connected, resilient and capable of sustained success.